Account Creation Policy

At ZenChain, all accounts have to be created and tagged to an Email Address and a Phone Number. This is to ensure all users have multiple security in using their accounts.

Account Confirmation

If you find out that your email address or your phone number is in used by someone that is not you, please reach out to us with the email you're trying to register with in the following format

Email Header: Account creation

Include in email:
Phone Number:
Email Address:
Country:

And we will reach out with the appropriate actions

Please expect 2 days for our response.